HHS has redone its Healthcare.gov website, with October 1 in mind, to give it a new “how you can enroll” focus. It also announced that it has opened its 24 hour call center — which is supposed to be able to handle consumer enrollment questions in 150 languages. Over the summer HHS will add new features so that by the time exchange enrollments begins in October people will be able to set up accounts, complete an application online, and shop for coverage. A Spanish version, CuidadoDeSalud.gov, is also being updated.
The site can be accessed from mobile devices and includes “social media, sharable content, and engagement destinations for consumers to get more information,” HHS said. “The new website and toll-free number have a simple mission: to make sure every American who needs health coverage has the information they need to make choices that are right for themselves and their families — or their businesses,” HHS Secretary Kathleen Sebelius said in a statement.
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