Social media will revolutionize how we experience personal and public events. It won’t simply accelerate our receipt of news, but will be inextricably part of a story – changing it by observing and sharing it. Just as Facebook both incited and reported unrest in Egypt, so will these communication streams change our experience of health events and our expectations of health care.
Consumers will have more information, on demand, in useable formats, where and when we need it. Consumers themselves may also create some of the collective intelligence that informs each others’ decisions. Read the full post...
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